Creating art from reclaimed materials gives the work a shabby chic style, with an uneven surface which is not considered faulty. Also minor surface scratches and scars are not considered faults but show the history of the recycled item. If you have any doubts please do not purchase mosaic.
UK Distance Selling Laws state that you have 14 days after an item has been received to cancel your order. To cancel an order once received, you must contact China Petals of your intentions before returning the item. The item must be returned in it's original condition, unopened, unused - this does not apply to personalised or bespoke items. This Law excludes goods and services worth £42 or less.
If an item should be received damaged, please contact us with photos in the first instance before returning it to us in its original packaging. When returning items please obtain proof of postage, as China Petals will not be held responsible for items lost or damaged in transit and you will then need to make a claim from the postal service for your loss in this instant. Please make sure you have adequate compensation cover in your chosen postage to cover your loss should it go missing.
Every effort is made to ensure you are fully consulted, informed and happy with the options negotiated before I start work on your bespoke piece. Special requests and bespoke orders cannot be returned unless faulty, see explanation above.